Please find below our company charter policy that we impose on all charters without exception. We enforce this policy to ensure that in the unlikely event of a problem during your charter, problems may be resolved amicably. If you have any questions or disagree in any manner with any part of this policy, please feel free to contact us.
The term 'Clan Charters' or 'us' or 'we' refers to the owner of the website whose registered office is at 77/77 Albert Road, Gourock, Inverclyde, Scotland, PA19 1AE. Our company registration number is SC399655. The term 'you' refers to the user or viewer of our website. The use of services offerend by Clan Charters is subject to the following terms of use policy:
The High, Mid and Low season rates quoted for each yacht apply to all charters commencing in the indicated months as follows: High season: May to August inclusive Mid season: April & September Low season: October to March inclusive
At the beginning of each charter, the yacht is supplied in a clean and tidy condition with all equipment functioning and the fuel and water tanks and gas bottle full. At the end of the charter, the charterer is responsible for removing all personal possessions and rubbish, restoring equipment to the position in which it was at the commencement of the charter, refilling the fuel and water tanks at his expense, and leaving the yacht in a clean and tidy condition. Gas Bottles are provided free of charge regardless of charter duration for your convenience.
In addition to the charter fee a security deposit must be arranged. This is to cover losses, damage, breakages and fuel used (if not replaced), and is not to be confused with the booking deposit, which is paid at the time of booking to confirm and secure the booking.
All losses, breakages and failure or malfunction of equipment or systems on board should be reported in writing on your return after charter, and if of a serious nature should be notified earlier, to allow for replacements to be obtained or repairs instructed. We do appreciate your co-operation in this regard.
Boat cleaning is available for every charter at a rate of £50. At the request of the charterer we will also refuel the boat for the cost of £50.00 in addition to the cost of the fuel, will be charged to cover the cost of moving the yacht to and from the fuelling berth where the charterer fails to refuel the yacht without good reason or prior consent of the charter company.
Handover of the boat will be at 4pm on the day of the charter, with handbacks at 10am on the final day of thecharter. These times are to ensure that there is sufficient time to prepare theboat for the next booking later in the day hwoever we are very flexible with handover and handback times if there are no subsequent or preceeding bookings.
The sum of £120.00 may be charged if, without good reason or prior consent, the yacht is returned late or handed over or returned at a time other than normal. A similar fee will be charged if the yacht is returned by the charterer in a condition which requires extra cleaning